Filing a claim with an independent insurance broker like Olson Insurance is a bit different than filing a claim with one of the big, dedicated insurance companies. That difference is in the personalized customer service you can expect with Olson.
Insurance agents that work for a big insurance company are dedicated to serving that company first, and you second. We’re independent for the simple reason that we’d rather serve you than an insurance company.
Do you already know how to file a Claim?
The Claims Process
Instead of calling an 800 number for the insurance company that covers your assets and talking with someone you’ve never met, you’ll call us here at Olson.
You’ll talk to the same people that helped you decide on your coverage in the first place, and we will help you throughout the claims process. That’s what we mean when we talk about world-class service. We make it personal, so you can rest assured that your best interests are being followed every step of the way.
One of the main reasons we do things this way is to protect you from rate increases that can be triggered by claim requests, even if the claim is not fulfilled. When you speak with us, we’ll inform you about the process with each different insurance company that is providing coverage to you. We’ll help you avoid unnecessary rate increases and other pitfalls that are easy to fall into when you don’t have enough information.
And sorting through the contracts, policy language, and all the fine print is what we do best. As an independent insurance broker, we’re working for you instead of working for the big insurance companies.